Marketing Small Business Online for Greater Visibility

  Marketing – An Overview The American Marketing Association defines marketing as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.” Marketing is also more »

How To Deliver Excellent Customer Service Through Your Website

Is it possible that excellent customer service is important in one industry but optional in another?  My answer to that is a resounding, No! Excellent customer service is essential to every business, online or offline, regardless of the market or more »