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Yvonne A Jones – Small Business Coach & Mentor

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Yvonne A Jones – Small Business Coach & Mentor
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Author Archives: Yvonne A Jones

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Building Trust on Social Media

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The glue that holds all relationships together-including the relationship between the leader and the led-is trust, and trust is based on integrity.” ~ Brian Tracy Trust is essential in every relationship. In fact, relationships will flounder if there is no more »

Posted in Entrepreneur | Tagged customer experience, social media, trust | Leave a reply

5 Key Components of Superior Customer Service

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As a business owner or someone responsible for ensuring customer satisfaction and creating a memorable customer experience, your goal is to explore and identify the most practical ways that you not only satisfy but exceed customers’ expectations. When creating a more »

Posted in Customer Relationship | Tagged build customer relationship, customer experience, customer relationship | 1 Reply

Customer Experience in Today’s Economy: How to Win

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My love affair with Customer Service began over forty years ago. Six weeks after graduating from high school, at 16 years old, I was hired by one of the largest commercial banks in Jamaica. Within the first three months, I more »

Posted in Customer Relationship | Tagged customer experience, customer relationship | Leave a reply

4 Ways to Create Lasting Customer Relationships in Business

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Customer relationships also referred to as relationship marketing, is the difference between focusing on building lasting relationships between you and your clients or customers, and focusing on a one-time sale. Amazing Ways to Build Long-Term Relationships With Your Customers Creating more »

Posted in Customer Relationship | Tagged customer experience, customer relationship | 2 Replies

Keep the WOW Factor in the Customer Experience

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As a business owner, you are delighted and excited when you hear and see that your clients and customers speak about you and your business everywhere. They do this online and offline. Why would they extend themselves? What prompts them more »

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Yvonne A Jones, EzineArticles Platinum Author

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