Do you find that you’re spending a lot of time and money attracting new clients and customers but very little time following-up and building the relationship with your current customers?
You’re not alone, but you know that this is important so that you STOP losing your best customers and spend more time doing what you love to do.
In this Report we will cover:
- Mistakes most business owners make and what to do instead
- Ways to make sure your customers feel important and WANT to keep coming back to do business with you
- Processes and practices that will help you keep in touch, build relationships and get more sales
You will also receive:
- Audio of “Building Better Customer Relationships” in mp3 format.
- Relevant emails monthly newsletter
This report was written by Yvonne A Jones
About Yvonne A Jones
Yvonne is an Online Marketing Strategist & Business Mentor and Coach who has been involved in Internet Marketing since December 2008. Yvonne spent the last four years working with local businesses as a Local Business Consultant, holding local workshops, teaching business owners and staff how and what to do, and providing done-for-you services. During this time she discovered that many small business owners and entrepreneurs spent a lot of time and money attracting new business, while losing existing customers and clients simply because they did not have a system in place to nurture the relationship.
She found this very frustrating and so she combined her training and experience in Customer Service with relationship building tools and set about developing a Customer Relationship Marketing Program. Her program is designed to bridge the gap between customer attraction and retention so small business owners and entrepreneurs could stop chasing new clients and customers, and spend more time doing what they love to do.
As a Business Mentor and Coach she now helps her clients discover their own brilliance, but she also shares the knowledge she’s gained over the years in Human Resources, Customer Service and as a Self-Employed Business Owner.
Yvonne A Jones was recognized in 2012 by GetApp.com as “One of the Top 10 Most Influential Customer Service Experts to Follow.” In July 2013, she was seen on the HuffingtonPost.com as one of “The Top 100 Most Social CustServ Pros on Twitter.” Her clients call her “The Queen of Business Breakthroughs.”